Privacy Policy

Last Updated: March 10, 2026

Westgate Manufacturing Inc. ("Westgate", "we", "our", or "us") respects your privacy and is committed to protecting personal information collected through our website, mobile applications, smart devices, and communications with customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our services including:

WestgateMFG.com website
Westgate Smart mobile application
Smart lighting or IoT-enabled devices connected through our platform
Order processing and customer communications including SMS notifications

If you do not agree with this Privacy Policy, please discontinue use of our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website, services, or purchasing products.

Examples include:

Name
Company name
Billing address
Shipping address
Email address
Phone number
Account login credentials
Order history and transaction records
Customer support communications
Credit applications
Warranty claims

2. Information Collected Automatically

When you visit our website or use our applications, certain technical information may be collected automatically through cookies, web beacons, and similar tracking technologies.

What We Collect

This information includes, but is not limited to:

Device Data: IP address, browser type, device type, and operating system.
Usage Data: Referring website URL, pages visited, and the date/time of your visits.

Third-Party Service Providers

To improve our services and marketing efforts, we use third-party tools such as Google Analytics, Meta Pixel, Tag Management Systems, and Marketing Automation Tracking.

Important Note: These third-party providers may collect and process information about your online activities over time and across different websites. This data collection is governed by the respective privacy policies of these third parties (e.g., Google's Privacy Policy and Meta's Privacy Policy). We encourage you to review their policies to understand how they handle your data and what opt-out options are available to you.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website usage.

Cookies may be used to:

Maintain login sessions
Remember user preferences
Analyze website traffic
Improve website functionality

You may disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

4. How We Use Your Information

We may use collected information for the following purposes:

Processing orders and transactions
Sending purchase confirmations
Sending shipping notifications
Providing invoices
Responding to customer inquiries
Improving website functionality
Enhancing products and services
Detecting fraud or security issues
Performing internal analytics and reporting
Complying with legal obligations

5. SMS Notifications (WGtext Program)

Westgate may provide SMS notifications through our WGtext order notification program.

If you consent to receive SMS communications from Westgate, you may receive messages including:

Order confirmations
Shipping notifications
Delivery alerts

Message frequency varies depending on order activity.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS notifications at any time by replying STOP.

For assistance, reply HELP.

Consent to receive SMS messages is not required to purchase products or services from Westgate.

6. Mobile Application Privacy Notice

This section applies to Westgate mobile applications, including the Westgate Smart mobile application.

The mobile application may collect certain information necessary to provide application functionality, account authentication, and smart device connectivity.

Examples may include:

Account login information
Application usage data
Mobile device identifiers
Push notification identifiers or device tokens
Diagnostic logs and crash reports

The Westgate Smart mobile application may use third-party services and software components provided by the Tuya Smart Life IoT platform to support features such as device connectivity, account authentication, push notifications, and application diagnostics.

These services may process certain technical data necessary to operate the application and maintain system reliability.

The mobile application may associate user accounts with connected devices in order to enable device management and control features.

7. Smart Device and IoT Data

If you connect compatible smart lighting products or IoT-enabled devices through the mobile application, the system may collect device-related information necessary for device operation and remote control.

Examples may include:

Device ID
Device name
Firmware version
Device status
Activation timestamps
Configuration settings

The Westgate Smart mobile application is built using the Tuya Smart Life IoT platform.

Device-related data may be transmitted securely between your mobile application, the connected smart device, and the Tuya cloud platform in order to enable device pairing, remote control, status monitoring, firmware updates, and device configuration.

The Tuya cloud platform operates on infrastructure hosted by Amazon Web Services (AWS) in the Western America data center region.

Tuya may process certain device identifiers, device status information, and connectivity data on behalf of Westgate in order to support smart device functionality and cloud communication services.

For additional information regarding Tuya's data practices, please refer to Tuya's privacy policy.

8. Location Information

Certain mobile application features may request access to device location services to enable device pairing or network configuration.

Location permissions can be disabled in your mobile device settings.

The application may request:

Approximate location
Precise location
Location only during setup

Westgate does not sell personal information.

We may share information with trusted third-party service providers that assist us in operating our business, including:

Payment processors
Shipping carriers
Website hosting providers
IT infrastructure providers
Analytics providers
Customer service platforms

These providers may only use personal information for the purpose of providing services to Westgate.

10. Data Security

Westgate implements reasonable administrative, technical, and physical safeguards designed to protect personal information.

Security measures may include:

Encryption technologies
Authentication systems
Secure infrastructure
System monitoring

However, no internet transmission or electronic storage method is completely secure.

11. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal obligations.

12. Your Privacy Rights

California residents may request access, deletion, or disclosure of personal information collected under the California Consumer Privacy Act (CCPA). Depending on your jurisdiction, you may also have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Object to certain data processing
Withdraw consent to communications

Requests may be submitted using the contact information below.

Email: [email protected]

13. Children's Privacy

Our services are not directed to children under the age of 13.

Westgate does not knowingly collect personal information from children.

14. International Data Transfers

Information collected through our services may be processed and stored in the United States or other jurisdictions where our service providers operate.

Our website infrastructure is hosted using services provided by Vercel, which may process data through distributed cloud infrastructure and content delivery networks.

Smart device connectivity and mobile application services are supported by the Tuya Smart Life IoT platform, which operates cloud infrastructure hosted by Amazon Web Services (AWS) in the Western America data center region.

As a result, information collected through our website, mobile application, or connected devices may be transmitted to and processed in the United States or other jurisdictions where these service providers maintain infrastructure.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur, the "Last Updated" date at the top of this policy will be revised.

We encourage users to periodically review this Privacy Policy.

16. Contact Information

Westgate Manufacturing Inc.
2462 E 28th St.
Vernon, CA 90058
Phone: 323-826-9490
Email: [email protected]